Reduce admin burnout
Give players a clear support path before the same questions flood staff chat.
AI-assisted DayZ Discord supportAdmin Assist
AI-assisted Discord ticket support for DayZ servers. Admin Assist helps players get answers, keeps tickets cleaner, and reduces repeated admin work when staff are busy or offline.
TicketsPrivate support channels that keep player issues out of general chat.
GuidanceDayZ-focused help for launcher, mod, setup, and report flows.
HandoffCleaner context for staff decisions, transcripts, and follow-up.
Support Console
Admin Assist Support Panel
Players open a ticket, explain the issue, and get useful first-line support before staff review.
#042 mod-loading-issuetriage
Player gave error, launcher, and recent changescontext
Staff review requested before admin actionhandoff
Transcript ready for ticket logsrecord
Built For DayZ Discord Communities
Why server owners use it.
Admin Assist keeps player support moving without turning your Discord into a second job for staff.
Cut repeat support questions
AI-assisted guidance helps answer common launcher, mod, and setup issues faster.
Keep tickets cleaner
Private ticket channels keep reports, context, evidence, and staff replies in one place.
Help players faster
Players get a useful first response while staff keep control of the final call.
Support while staff are offline
Collect the details staff need when nobody is immediately available to triage.
Escalate serious issues to humans
Admin Assist supports the workflow; bans, reports, and hard calls stay with server staff.
Admin Assist
Live Server Scan
How It Works
How it works.
Invite Admin Assist
Add the Discord support bot and place the panel where players already ask for help.
Configure your server
Set the ticket category, staff role, transcript channel, and server-specific support guidance.
Players get instant support
Players open a ticket, get AI-assisted guidance, and serious issues escalate to humans.
Built By People Who Know The Chaos
Built for serious DayZ communities.
Wipe week gets loud fast: mod errors, launcher issues, player reports, base problems, and the same questions returning every night. Admin Assist gives that chaos a proper support lane while staff stay in control.
Repeated tickets get a clear pathLESS NOISE
Launcher, mod, and report context stays togetherCLEAN HANDOFF
Admins review the serious callsHUMAN CONTROL
Demo
A first line of support your Discord can actually use.
The support path is simple: panel, ticket, AI-assisted reply, staff review, transcript.
Player-side flow
Clear ticket prompts help players explain what happened instead of dropping half a message in general chat.
- Launcher and mod loading problems
- Kicks, connection issues, and server questions
- Base support and player reports
Staff-side flow
Staff get a better handoff and can mark outcomes so the knowledge base improves from real support.
- Completion and reopen controls
- Failed answer logging
- Transcript posting to the configured channel
Choose Your Support Lane
Start free in testing. Scale when support gets serious.
Basic is the current live early-access lane. Pro and Premium show the intended upgrade path without fake billing claims or overpromised automation.
Beta testing phaseApplications open
Basic
Free during testing
For smaller DayZ communities that want early access to cleaner Discord tickets and player support.
Limited access onboarding while the system is being tested with real server teams.
- Core ticket support for players
- DayZ troubleshooting guidance
- Clean ticket flow for staff
- Basic setup and onboarding
- Feedback helps shape the platform
Most popularComing soon
Pro
Coming soon
The intended full Admin Assist experience for serious communities that want smarter support operations.
Built to save staff time, reduce repeat questions, and deliver better first replies.
- Everything in Basic
- More customised server responses
- Improved knowledgebase guidance
- Advanced setup tools
- Better reporting and escalation
- Staff-reviewed AI assistance
Future scalingComing soon
Premium
Contact us
For larger communities and future multi-server operations that need deeper tooling and oversight.
Aspirational tooling for advanced analytics, future automation systems, and network-level support.
- Everything in Pro
- Larger community onboarding
- Future multi-server support planning
- Advanced analytics roadmap
- Future automation systems
- Careful future integration planning
Secure ticketsPrivate player support channels between staff and players.
AI + human supportUseful first replies with staff responsible for final decisions.
Less repeat workReduce the same launcher, mod, and setup questions.
Built to growFuture tiers focus on deeper setup, reporting, and scale.
Bring order to the support queue before wipe week gets loud.
Open the sales Discord or email sales@adminassist.net, tell us about your server, and get a support setup that feels ready for real players.